Newsletters

Keeping our Customers Informed.

 

Our monthly Customer Newsletters contain information about new version releases, answers to FAQs, helpful system Tips, upcoming industry events where you can meet with the edu staff and more! Be sure to check out the Customer Spotlight Section to hear best practices from other Print Shop Pro® Users.

November 2018

Customer Spotlight: Moorpark College

There aren’t many Print Shops where you hear the sound of primates, the drumming of an emu or the roaring of a lion as you heat up your print equipment to begin the day’s production. But, this is the exact situation at the in-plant print shop at Moorpark College...

The Power of the Customer’s Voice by Gordon Rivera

In September 2018’s blog I went over how PSPs data collection made it possible for us to implement a chargeback process for all of the products and services we offer to our institutional customers. By moving to a chargeback system, we can now capture printing charges...

SUPDMC Roundup

The SUPDMC (Southeastern University Printing and Digital Manager's Conference) in Daytona Beach was a great success again this year. Drew Burgering our customer from Valdosta State University did an amazing job planning and hosting the event. There were some great...

7th Annual User Group Meeting

Our 7th Annual Print Shop Pro® User Group Meeting is only four months away! We are expecting more than 50 attendees to this year's event.  We will be returning to the beautiful Island Palms Hotel with their amazing views of the Marina and San Diego Bay. The sessions...

Sweet Sixteen

Sweet 16 Discount! We are halfway through our 16th year and we are still celebrating! Many of you have taken advantage of our Sweet 16 discount to get some of the modules you have been wanting. Well the good news is, there is still time to take advantage of our Sweet...

Tip of the Month

You can reject a User’s registration request for access to your Print Shop Pro® (PSP) site.  Here’s how: KB ARTICLE #30472: How to Reject a User's Registration Request Go to Admin > User Management Select the Approve Users tab Select the box in the UPDATED column...

FAQ

I want to find the number of orders completed in an order category/finish size (e.g. business card orders) within a specific date range. Is there an easy way to gather this information in Print Shop Pro®?Answer: You can easily find orders for a defined order...

September 2018

Customer Spotlight: Grand Rapids Community College

Danelle Sedore, Director of Print Services with GRCC took time out of her day to share how Print Shop Pro® and Design Conductor® helped her team to streamline operations, improve customer service and attract new customers. Grand Rapids Community College (GRCC) was...

The Power of Data by Gordon Rivera

No one ever said, I wish we did not collect all that data… Last year we went from a partial chargeback process to a 100% chargeback process and the transition was daunting, to say the least. First I had to price all of our products based on materials-only (we do not...

Meet the Newest Member of Our Team

Director of Graphic Design, Christian “Chris” Taylor-Low. We’re excited to welcome Chris to our team. His role will include helping us enhance Print Shop Pro® and Design Conductor® through front-end functionality design and User experience optimization. With over 15...

Tip of the Month

You can prevent unauthorized registrations to your Print Shop Pro® website by configuring reCAPTCHA in your security settings.  This feature is available in version 15.0.0 or higher.  Here’s how to configure this: KB ARTICLE #26180: Enable reCAPTCHA to prevent...

FAQ

When selecting "Booklet Color or B&W" I can choose between black or color ink for the cover, but I can’t change the selected stock. Is there a way to the stock options for my booklet cover? Answer: Absolutely! You simply need to select your desired stock and set...

Sally Roberts: Satisfying a Dream (from In-plant Graphics)

By Ashley Roberts, In-Plant Graphics Sally Roberts of the University of West Georgia has printing in her blood, but she’s come a long way to get back to her roots. Sitting in Sally Roberts’ attic is a tabletop single-action hand press her father used many years ago to...

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