Wow! Our 7th Annual Print Shop Pro® User Group Meeting was the best one yet. We had over 60 attendees at this year’s event. We met again at the beautiful Island Palms Hotel on Shelter Island. Our 3 1/2 days together were jam packed with training sessions, group exercises, networking time and one-on-one interaction with the edu sales, development and support team members. The weather was PERFECT. After a couple of weeks of cloudy skies and rain leading up to the conference, we were ready for sunshine and warm breezes. We weren’t disappointed.
We were so pleased to have Gordon Rivera from Allan Hancock College as our guest speaker. He brought his 20 years of experience working in an in-plant print shop to his presentations. As a certified Lean Six Sigma Black Belt and a G7 certified print professional, he was able to show how the Lean Six Sigma principals apply to printing and how you can use Print Shop Pro® to improve your operations. He got us all involved through a group activity that helped us learn the importance of efficient processes. Everyone went home with new ideas about how to make their shop even more efficient.
Once again, the “New and Best Features You May Not Know About” session, led by Mike Strand and Jordan Matanane was a big hit. We were pleased to learn that many of our attendees are diving deep into the system and they were even able to share with the group a few hidden gems of their own.
Candida Bothel-Hammond of San Diego County Office of Education did a presentation on the PSP Delivery Tracker Module. She had just started using it last year when she introduced it to the group for the first time. With a year of daily use under her belt, she was able to speak more in depth about it and share how her organization has mitigated the risk of lost print orders and helped improve customer satisfaction.
Danelle Sedore of Grand Rapids Community College has become a pro on using Design Conductor® and presented how she is using it to generate additional revenue from external customers. She generates enough revenue from one customer to pay for the Design Conductor® annual subscription. And now, the graphic design team from her own organization is looking to use it to protect the GRCC brand.
The Print Shop Pro® Forum was a hot topic. Many registered on the Forum during the conference and the online discussion group is beginning to come alive. Check it out to see valuable materials that have been shared by your peers and to weigh in on new topics.
A panel of PSP Users from different organizations around the country fielded questions and shared their best practices and insights about making the most of Print Shop Pro®.
Finally, in two separate sessions, the edu Development team gathered tons of suggestions for future product enhancements. Many of these are expected to appear in the next release of Print Shop Pro® due out this Spring. These ideas will help to ensure that PSP remains the best Print MIS system on the market.