At Your Service

We are here to support you.



All edu software solutions come with a comprehensive support program including unlimited toll-free telephone and online support.  To access Support, simply click on the Request Support Link within Print Shop Pro® or Design Conductor®.

This program also includes software upgrades that ensure that your edu software contains the most recent enhancements and functions on the latest Microsoft operating systems. Support agreements for subsequent years are available upon purchase of your system or on an annual basis.

Plan to join us March 17 – 20 for the Print Shop Pro® 2018 User Group Meeting in San Diego. Check back for more details.

Software Product Updates

New version updates will be available to customers with current software support subscriptions. These updates may include new features, service paks or hot fixes. To verify your subscription or request any of the following product updates, please contact us at [email protected]

Print Shop Pro® Data



Release Date

 May 8th, 2018

Customer Newsletter

 July 2018

Print Shop Pro® Webdesk



Release Date

May 8th, 2018

Customer Newsletter

 July 2018

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"The installation and training process went very well. edu Business Solutions worked closely with us to meet our timeline."

–Peseti Latu
Palo Alto Unified School District

"I had to share this with you. I just did my quarterly billing in 7 minutes, not 5 days!!!"

-Barry Haney
Manager - SUNY-Oneonta

"edu is a great company. I cannot say enough about how helpful they are and their willingness to make changes to the program to meet our needs."

-Tammy Slone
Manager of Postal & Print Services - Cedarville University

"Print Shop Pro has cut our billing time by 60%."

-Betty Ince
Manager – University of Texas Medical Branch

“Print Shop Pro® has made job submission an extremely easy function for our entire organization both on and off campus, and the month end billing is created for accounting by Print Shop Pro® Manager in minutes instead of hours. Everyone’s happy.”

-Jay Zink
Copy Services Manager – Grand Valley State University

“Just wanted to say….. I love this upgrade!!!”

-Dawn Keyes
Graphics Assistant – Ventura County Office Of Education

“The time savings for us equates to time the staff can spend doing other things and staff we don’t have to hire even though we are growing and have taken on 5 more schools on top of our existing 45.”

-Patrick Farrell
Publications Supervisor – Chula Vista Elementary School District

“Billing is simple!”

-Carolyn Ricks
Manager – Suffolk City Public Schools

“edu’s willingness and commitment to continually upgrade and enhance Print Shop Pro® has been constant over the years the district has been a customer.”

-Doug Darling
Production Manager Print and Design Services – Springfield Public Schools

“After 7 years, I’m still very happy with both the product and edu’s service.”

-John Heiser
Director of Graphic Design & Printing Services – Hudson Valley Community College

“Print Shop Pro® is very user friendly and geared toward the in-plant print office… it’s been a good fit for us!”

-Poppy Forbes
Print Shop Manager – Boulder County

“We are very happy with the latest upgrade of Print Shop Pro®. It is so much faster, and all our customers really love it.”

-Mark Wagner
Manager – Sierra College

“The training team was excellent and made it very easy for our customer service personnel to learn the new program.”

-Mike Alred
University of Wisconsin Eau Claire