[et_pb_section fb_built=”1″ _builder_version=”3.22.3″ custom_padding=”0|0px|53px|0px|false|false” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row _builder_version=”3.25″ parallax=”on” custom_padding=”0|0px|0|0px|false|false”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/edubusinesssolutions.com\/wp-content\/uploads\/2019\/10\/Web-Header-At-A-Glance-for-Customer-Profiles-Sringfield.jpg” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”3.23.3″][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.25″ column_structure=”1_3,2_3″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_cta title=”You’re Invited” button_url=”https:\/\/attendee.gotowebinar.com\/rt\/5456929391150500876″ url_new_window=”on” button_text=”Register Now” _builder_version=”4.5.8″ header_level=”h3″ background_color=”#0c71c3″ custom_button=”on” button_border_width=”2px” button_border_color=”#ffffff” button_font=”||||||||” hover_enabled=”0″ box_shadow_style_button=”preset3″ saved_tabs=”all” global_module=”122085″]<\/p>\n
Print Shop Pro\u00ae<\/sup><\/span> is a fully automated web-to-print management system designed exclusively for in-plant print shops and copy centers. You’re invited to our webinar to learn more.<\/p>\n [\/et_pb_cta][et_pb_cta title=”Download” button_url=”https:\/\/edubusinesssolutions.com\/wp-content\/uploads\/2018\/02\/Springfield-Public-Schools-022318.pdf” url_new_window=”on” button_text=”Printable PDF” _builder_version=”3.23.3″ header_level=”h3″ header_font=”||||||||” background_color=”#ffa700″ custom_button=”on” button_border_width=”2px” button_border_color=”#ffffff” button_font=”||||||||” box_shadow_style_button=”preset3″][\/et_pb_cta][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_line_height=”1.8em”]<\/p>\n Springfield Public Schools (SPS) began as Springfield School District #19 back in 1854. Today, it is the second largest employer in the area. Just 5 miles from Eugene Oregon, it covers over 185 square miles serving Springfield and East\/Central Lane County. There are approximately 10,600 students served by 22 schools, including 12 elementary schools, 7 middle schools, 5 high schools and some charter schools.<\/p>\n The District is committed to upholding the dream of opportunity for each of Springfield\u2019s children and stands behind their vision of \u201cEvery Student a Graduate Prepared for a Bright and Successful Future.\u201d<\/p>\n Doug Darling, the Production Manager of SPS Print and Design Services, has been with the District for eight years. He joined the District with nearly 30 years of printing experience. Doug hails from a family of printers and has been working in the print industry since accepting his first full-time job in a print shop following his high school graduation.<\/p>\n SPS Print and Design Services is a full-service print shop for internal district and school clients as well as select non-profit and governmental organizations whose goal is to provide printed material in support of educational programs in an efficient, professional, timely and cost effective manner.<\/p>\n The District has three different print centers that, combined, provide services to 22 schools, 800 teaching staff and 400 administrators and support staff. Additionally, they serve approximately 375 users from city, county or park districts and nonprofit education foundations.<\/p>\n SPS Print and Design Services processes approximately 2,000 job tickets each month, with nearly 100% of all print requests being submitted online through Print Shop Pro\u00ae Webdesk.<\/p>\n The shop has just taken delivery of new Konica Minolta equipment to include 2 black & white and 1 color high-speed, digital production level copiers. There are 2 presses operating in the shop\u2019s offset department. The shop offers wide format printing up to 42 inches. Additionally, they have full-service bindery options for booklets, coil binding, folding, cutting, saddle stitching, and 3-hole drilling and laminating.<\/p>\n SPS Print and Design has a staff of 5 full-time employees and 3 cooperative work experience students during school in-session months, and 3 full-time employees and 3 cooperative work experience students during months that school is not in session. The cooperative work experience students, in addition to being paid, earn educational credits. In addition to the variety of materials produced for teachers and staff, they provide full design and production services for Memory Books at the elementary level schools, Student Planners for the middle schools and newsletters for all grade levels.<\/p>\n Prior to implementing Print Shop Pro\u00ae, the shop\u2019s entire process was manual. They were handwriting job tickets, manually calculating costs and entering job details into a database for billing. Doug commented, \u201cIt was garbage in \u2013 garbage out. We never knew what we had printed, or when\u2026or if it was billed correctly. We learned we were losing between $7,000 and $12,000 in revenue over a period of a year.\u201d Depending on the volume of orders, billing sometimes took 2 or 3 months to be completed.<\/p>\n They realized they needed a better way to manage workflow, quickly price jobs, consistently receive accurate pricing information, and eliminate the labor necessary for their intensive billing process. This led to a year-long investigation into print management software solutions.<\/p>\n Doug\u2019s initial web search led him to edu Business Solutions, and a few other vendors offering print management solutions. He also connected with some local companies that had developed their own in-house programs that were willing to share with the District. Doug and others in the organization evaluated four other solutions; some via web demo and some were site visits to see the software in operation.<\/p>\n Doug recalls the web demonstration was well received and they quickly identified Print Shop Pro\u00ae as having been built to handle both their account number structure and the large number of users they would need to support. And, learning that Print Shop Pro\u00ae was developed specifically for a cost neutral print operation gave him additional incentive to see if the software would fit into his operation. Doug stated, \u201cNo other system was like that. Print Shop Pro\u00ae was the only system that had the feature sets we needed to get the job done.\u201d<\/p>\n Doug outlined the key differentiators that led him to choose Print Shop Pro\u00ae :<\/p>\n Once the purchase of Print Shop Pro\u00ae was finalized, a 2-day onsite training session was conducted. Doug recalls that the training was outstanding and, at the conclusion of the training, the system was up and operational. While Doug continued to work on the system\u2019s configuration, he Unlike some in-plant operations, SPS Print and Design is self-supporting. They pay 100% of their operational costs from their printing revenue. Customer satisfaction is key to their success and keeps them focused on an extremely customer service oriented operation. In order to become proficient and knowledgeable about every aspect of the system and be prepared to best serve their customers\u2019 needs, the print staff entered all orders into Print Shop Pro\u00ae during the first year.<\/p>\n They then opened up PSP Webdesk to four pilot schools to begin submitting their orders online. They met with the staff several times during the pilot period to address all questions, provide training\u2026\u201dwhatever they needed to be successful.\u201d<\/p>\n In support of a strategic decision they made to get as much buy in as possible and not alienate their customers, they devoted about 5 months to training 100% of their internal users. Laptops in hand, they went to each school to conduct training sessions with the users following along, completing the registration process and submitting orders. Doug said, \u201cWe were aiming for 80% online ordering within 5 months. But due to all the interaction and support we provided, the results were 93%.\u201d<\/p>\n Printed guidelines and online video presentations on how to register and enter orders have been created and are available to users. SPS Print and Design customers are encouraged to call with every question to be sure all questions are answered and every customer is comfortable with the process.<\/p>\n \u201cWe\u2019ve tripled our output by immediately assigning jobs to our 3 different print centers. What used to take 3 days is done in about 3 minutes with the electronic job flow tools.\u201d<\/strong><\/p>\n<\/blockquote>\n Doug has a few favorite features including:<\/p>\n Doug shared that edu\u2019s willingness and commitment to continually update and enhance Print Shop Pro\u00ae has been constant over the 4-plus years the District has been a customer. Doug has in the past and continues to be happy to recommend Print Shop Pro\u00ae and edu Business Solutions as a vendor.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Print Shop Pro\u00ae is a fully automated web-to-print management system designed exclusively for in-plant print shops and copy centers. You’re invited to our webinar to learn more. Springfield Public Schools (SPS) began as Springfield School District #19 back in 1854. Today, it is the second largest employer in the area. Just 5 miles from Eugene […]<\/p>\n","protected":false},"author":3,"featured_media":120232,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[55,96],"tags":[],"yoast_head":"\nSPS Print and Design Services<\/h4>\n
Print Shop Pro\u00ae Changes the Game<\/h4>\n
Key Differentiators<\/h4>\n
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was pleased with the ongoing support he received from edu\u2019s support team.<\/p>\n\n
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Now, when they do call, I can provide immediate detailed information.\u201d<\/li>\n