{"id":119382,"date":"2019-07-17T14:03:32","date_gmt":"2019-07-17T22:03:32","guid":{"rendered":"https:\/\/edubusinesssolutions.com\/?p=119382"},"modified":"2019-09-11T07:29:23","modified_gmt":"2019-09-11T15:29:23","slug":"engineering-tips-for-psp-implementation-by-gordon-rivera","status":"publish","type":"post","link":"https:\/\/edubusinesssolutions.com\/engineering-tips-for-psp-implementation-by-gordon-rivera\/","title":{"rendered":"Engineering Tips for PSP Implementation by Gordon Rivera"},"content":{"rendered":"

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From what I have gathered from attending PSP User Group conferences and talking to many of you who have bought PSP Webdesk and Manager, there are a few ways in which we have implemented PSP into our workflows:<\/p>\n

1. Fully Implemented – Meaning that 100% of your parent organization’s orders are placed through PSP either through Webdesk or Manager. Because all orders are channeled through PSP, a fully implemented process enables the in-plant manager to provide accurate estimates\/invoices, manage reliable inventories, and run useful reports. However, as many of you know, a fully implemented process takes a LOT of work in data collection, pricing and educating customers in how to successfully submit work via Webdesk.\u00a0 Those that do go all-in and choose to be fully implemented are better positioned to combat attempts of outsourcing the in-plant to raiding print providers.<\/span><\/p>\n

2. Hybrid Implemented – Fully implemented but a certain amount of non-parent organization’s orders are placed through another submission process. For example, Campus Graphics is fully implemented with our institutional and most of our retail customers, but we use Papercut so students can print and pay in our retail center.\u00a0 As long as data is successfully tracked from these non-PSP orders, inventory and accounting reports can be married to PSP data to accurately reflect the productivity and revenue of the in-plant.<\/p>\n

3. Semi-Implemented – Meaning that at least 90% of your parent organization\u2019s incoming orders are placed in PSP through Webdesk. Some other type of order intake like email or hardcopy job tickets are still utilized and accepted.\u00a0 Either chosen intentionally because management does not see the need for being fully implemented or the manager is constrained by internal or external factors that prevent from being fully implemented- i.e. active obstruction by customers who have the power to prevent the move to be fully implemented (can you say faculty?).\u00a0 The disadvantages of being semi-implemented is that all the work has been done to install PSP but the full benefits of PSP cannot be utilized because data is missing or only reflects a portion of what is actually going on in the in-plant. Please keep in mind that most of us who are fully implemented started as being semi-implemented in the unveiling of PSP to our customers and workflow.<\/p>\n

For those of you who have not fully implemented PSP into your workflow, I have some suggestions on how to apply solution engineering and Lean Six Sigma methodology to assist you in your PSP implementation process:<\/p>\n