{"id":117729,"date":"2019-01-14T12:41:51","date_gmt":"2019-01-14T20:41:51","guid":{"rendered":"https:\/\/edubusinesssolutions.com\/?p=117729"},"modified":"2019-01-17T15:10:26","modified_gmt":"2019-01-17T23:10:26","slug":"tip-of-the-month-january-2019","status":"publish","type":"post","link":"https:\/\/edubusinesssolutions.com\/tip-of-the-month-january-2019\/","title":{"rendered":"Tip of the Month\u2014January 2019"},"content":{"rendered":"

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TIP: If a User forgets their password and exceeds the allowed login attempts, you can reset their account easily using the following steps.<\/h3>\n

 <\/p>\n

How to Resolve a User Lock Out\u2014KB Article #22394<\/p>\n

OPTION 1: Reset the User account.<\/strong><\/h4>\n
    \n
  1. Go to <\/strong>Admin\u00a0<\/strong>>\u00a0Website\u00a0<\/strong>>\u00a0User Management.<\/strong><\/li>\n
  2. Locate the User by name.<\/li>\n
  3. Select the\u00a0EDIT\u00a0<\/strong>link under the\u00a0Profile<\/strong>.<\/li>\n
  4. Select UPDATE<\/strong>.\u00a0<\/strong>This process will reset the User account.<\/li>\n<\/ol>\n

    OPTION 2: <\/strong>The User can wait 30 minutes. After 30 minutes the User will be able to login.<\/strong><\/h4>\n

    There is a login security control for maximum login attempts. This feature adds a layer of security for each User account. If you are not using the maximum login attempts feature and you wish to enable this, here is how to configure this:<\/strong><\/p>\n

      \n
    1. Go to\u00a0Website > Owner Configuration.<\/strong><\/li>\n
    2. Enter CTRL F “Invalid Attempts<\/strong>“.<\/li>\n
    3. Enter the number of invalid attempts before lockout.<\/li>\n
    4. After the number of attempts has been reached the User will be locked out.<\/li>\n<\/ol>\n

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      TIP: If a User forgets their password and exceeds the allowed login attempts, you can reset their account easily using the following steps.   How to Resolve a User Lock Out\u2014KB Article #22394 OPTION 1: Reset the User account. Go to Admin\u00a0>\u00a0Website\u00a0>\u00a0User Management. Locate the User by name. Select the\u00a0EDIT\u00a0link under the\u00a0Profile. Select UPDATE.\u00a0This process […]<\/p>\n","protected":false},"author":9,"featured_media":117730,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[80,42],"tags":[],"yoast_head":"\nTip of the Month\u2014January 2019 - edu Business Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edubusinesssolutions.com\/tip-of-the-month-january-2019\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tip of the Month\u2014January 2019 - edu Business Solutions\" \/>\n<meta property=\"og:description\" content=\"TIP: If a User forgets their password and exceeds the allowed login attempts, you can reset their account easily using the following steps.   How to Resolve a User Lock Out\u2014KB Article #22394 OPTION 1: Reset the User account. 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