Frequently Asked Questions




Do you provide support?

Yes. Support for this graphic design tool is included with your annual subscription. You can contact us via email or call us at our toll free number (888)673-8424.

How many users can access the system at a time?

We allow an unlimited number of authorized users to access templates in the graphic design tool with personal log-ins.

Do users need design experience to use Design Conductor®?

No. All the templates in our graphic design tool can be modified by users with no design or programming experience.

Is Design Conductor® secure?

Absolutely. Design Conductor® is membership based with log-in security. It is fully hosted behind a secure socket layer (SSL).

Can I make sure materials are approved before they go to print?

Yes. You decide what documents in this graphic design tool need to be approved and to whom they should go for approval.

How much does Design Conductor® Cost?

See our Pricing page for more information about prices for this graphic design tool.

How much storage space do I get and what if I need more?

You can store up to 10GB of data in Design Conductor® as part of your annual subscription. Additional space is available upon request at a reasonable cost.

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"The installation and training process went very well. edu Business Solutions worked closely with us to meet our timeline."

–Peseti Latu
Palo Alto Unified School District

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-Barry Haney
Manager - SUNY-Oneonta

"edu is a great company. I cannot say enough about how helpful they are and their willingness to make changes to the program to meet our needs."

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Manager of Postal & Print Services - Cedarville University

"Print Shop Pro has cut our billing time by 60%."

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Manager – University of Texas Medical Branch

“Print Shop Pro® has made job submission an extremely easy function for our entire organization both on and off campus, and the month end billing is created for accounting by Print Shop Pro® Manager in minutes instead of hours. Everyone’s happy.”

-Jay Zink
Copy Services Manager – Grand Valley State University

“Just wanted to say….. I love this upgrade!!!”

-Dawn Keyes
Graphics Assistant – Ventura County Office Of Education

“The time savings for us equates to time the staff can spend doing other things and staff we don’t have to hire even though we are growing and have taken on 5 more schools on top of our existing 45.”

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Publications Supervisor – Chula Vista Elementary School District

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Manager – Suffolk City Public Schools

“edu’s willingness and commitment to continually upgrade and enhance Print Shop Pro® has been constant over the years the district has been a customer.”

-Doug Darling
Production Manager Print and Design Services – Springfield Public Schools

“After 7 years, I’m still very happy with both the product and edu’s service.”

-John Heiser
Director of Graphic Design & Printing Services – Hudson Valley Community College

“Print Shop Pro® is very user friendly and geared toward the in-plant print office… it’s been a good fit for us!”

-Poppy Forbes
Print Shop Manager – Boulder County

“We are very happy with the latest upgrade of Print Shop Pro®. It is so much faster, and all our customers really love it.”

-Mark Wagner
Manager – Sierra College

“The training team was excellent and made it very easy for our customer service personnel to learn the new program.”

-Mike Alred
University of Wisconsin Eau Claire